RSSTwitterFacebookLinkedInYouTube


Buy Online Now!

Choose your favourite digital supplier and buy your copy of RECHARGE
by Alan Hargreaves



Click here for more information and to download a FREE sample chapter!

Contact Me

I will answer any business question.  Click here to send me your query.

Planning your next conference?

Looking for an interesting speaker with real world knowledge?

Find out more on how to Recharge your conference by clicking here

So you want to buy a franchise

More from Recharge on Air »

Search

 

Entries in human relations (17)

Tuesday
Nov122013

Why helping others is good for you

Prefer to listen? Click here

Treating colleagues like customers. 

I once spent a few months working as a kitchen hand in a ski resort. It was the ideal job if you wanted to work on your skiing; not so great if you wanted to enjoy your work.

That wasn’t because the job was hard. It was because the chef was an idiot. His passion was customer service. He demanded the staff focus entirely on the experience of the diner. 

Click to read more ...

Tuesday
Mar052013

Getting most of what you want

Prefer to listen? Click here

They are feeling the heat too

What surprises me most in negotiations is when the other side folds. It comes out of the blue. It doesn’t seem to reflect the strength of my position. It’s often contrary to how they had presented, even the table-thumpers.

I’m not a particularly skilled or highly experienced negotiator. But one thing I’ve noticed is it’s always darkest before dawn. Just when I think I have been worn down, I find out they have been too. 

Click to read more ...

Wednesday
Sep122012

Management and regulation

There’s a positive to compliance.

A key part of assessing a business acquisition is the “due diligence” process. Few people will buy a venture without thoroughly kicking the tyres.

Sometimes it’s a modest exercise focusing on obvious concerns. In more sophisticated acquisitions, it involves a prolonged examination of every aspect of the business in question. Buyers don’t just want to know the upside; they also want to check the downside.

Click to read more ...

Tuesday
Jul242012

The trouble with values

Prefer to listen? Click here

Here’s a quote:

Good corporate governance practice is an important ingredient in creating and sustaining shareholder value, and ensuring that behavior is ethical, legal and transparent.

Nothing special there. Much the same turns up in most value statements. Roughly translated, it says “lets make our business succeed rather than fail, and let’s do that by playing fair”.

Most would agree. So much so, that I’m not sure why people insist on stating it in lofty terms and enshrining it in fancy bold type. It’s like saying maybe we are not really like that but we’d like to be.

Click to read more ...

Tuesday
Jul102012

Networking Vs. Network

Prefer to listen? Click here

What does networking actually mean?

For many it’s social purgatory; like standing around at a cocktail party feeling like a bunny in the headlights. Everyone seems comfortable except you.

That’s not what a network is about. That’s simply a bit of social fear and we can all have it.

Click to read more ...